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IT/SET — Office IT design & configuration

Designed properly, so day one is boring.

New premises, a second location, or a business that has outgrown what it started with. We produce the design and do all the configuration remotely. The installation is done by your own contractor, working to a specification precise enough that there is nothing left to improvise.

SPL/ — Division of labour

Who does what.

We do, remotely

The design — network layout, addressing, equipment specification
The cabling spec — how many runs, to where, terminated how, and the test results we expect back
All configuration — firewall, switching, wireless, email, accounts, backup
Vendor coordination — ISP ordering, contractor briefing, escalation
Documentation — diagrams, inventory, credentials in your password manager

You or your contractor do

Cable pulling and termination, to the spec we provide
Mounting access points, switches and the rack or cabinet
Powering equipment on and confirming it is reachable
Anything requiring hands on the day — plugging a laptop in to test a port, swapping a cable

If you do not have a cabling contractor, that is a normal thing to not have. We will tell you what to ask for so you can get comparable quotes.

SCP/ — What's included

What the design covers.

Connectivity

Business internet specified and ordered — with a second line from a different provider where downtime actually costs you money — plus automatic failover configured so nobody notices the switch.

Network design

Switching, firewall and a segmented network specified from the start, because retrofitting segmentation later costs several times what building it in costs now. Configured remotely once the equipment is installed and reachable.

Cabling specification

Drop counts, routes, categories and termination standards, written so a contractor can quote and execute without guessing — plus the test results we expect handed back on completion.

Wi-Fi design

Access point count and positions planned against your floor plan, with mounting notes and a channel plan. Tuned remotely from the controller once it is live and carrying real clients.

Email & accounts

Google Workspace or Microsoft 365 configured properly — domain, mailboxes, shared drives, groups, two-factor authentication, and SPF, DKIM and DMARC so your mail actually arrives.

Workstations

Specified, and set up consistently through remote management: encryption on, updates on, antivirus configured, and a standard software build rather than fifteen different ones.

File storage & backup

Shared storage with permissions that survive an employee leaving, and a backup running from the first week rather than added once there is something to lose.

Documentation

A network diagram, an equipment inventory with warranty dates, and every credential in a password manager that belongs to your business, not to us.

SEQ/ — How it runs

Four stages.

Discovery call

A call, your floor plan, and photos or a video walk-through from you. We establish headcount, what the building already provides, and where cable can physically go.

Plan & specification

A written plan, an equipment list you buy directly, and a cabling specification your contractor can quote against. Scope and cost agreed before anything starts.

Build

Connectivity ordered early. Your contractor installs to spec; we configure remotely as equipment comes online, and test before you move rather than on the morning itself.

Go live & handover

Extended remote availability across your first working day. Then documentation, credentials handed over, and a settling period for the inevitable small things.

MOV/ — Relocations

Moving an office that's already running.

A move is harder than a new setup, because the business has to keep operating. The whole game is sequencing: get the new site's connectivity live and tested before the move, so the physical day is carrying boxes rather than commissioning a network.

Where downtime is genuinely unacceptable, the two sites run in parallel for a week and staff move in groups. It costs one extra month of internet at the old address, which is almost always cheaper than a day of everyone unable to work.

Planned around

New line live and tested before anything physical happens
Number porting for phone systems, which has its own lead time
Server and NAS move scheduled out of hours, with a verified backup taken first
A staged cutover so no single failure strands the whole company
Extended remote cover on your first working day at the new address

FAQ/ — Common questions

Questions we get asked.

How far ahead should we get in touch before moving in?

Four to six weeks is comfortable. The long pole is almost always the internet connection — a business fibre line in Bengaluru routinely takes three to five weeks from order to activation, and no amount of planning compresses that. The design and configuration work fits comfortably in the fortnight before you move.

You work remotely — so who does the physical installation?

You do, or a local contractor does. We write the specification: exactly what equipment, where it goes, how it is cabled, and how it should be configured. A competent cabling crew or electrician works from that. We then configure the equipment remotely once it is powered and reachable. We are happy to talk to your contractor directly while they work.

Do we need a server?

Usually not, any more. For most small offices, Google Workspace or Microsoft 365 covers email, documents and file sharing, and a NAS handles large local files and backup. A server is worth it when you run line-of-business software that requires one — accounting, ERP, design asset management — which is a specific reason rather than a default.

Google Workspace or Microsoft 365?

If your team lives in Excel and you use Windows throughout, Microsoft 365. If your team is mixed, browser-first, or already using Gmail, Google Workspace. Both are competent; the switching cost later is the real consideration, so it is worth ten minutes of thought at the start rather than defaulting.

Can you coordinate with our other vendors?

Yes — the ISP, the cabling contractor, the electrician, the furniture people. Coordinating them around a working IT plan is a meaningful part of what this service is, and it is the part most commonly left to whoever in the business is least busy. All of that coordination happens over calls and email.

CTA/ — Office setup

Moving, or opening somewhere new?

Tell us the headcount, roughly when you take possession, and send a floor plan if you have one. You'll get a written plan and a clear scope, plus a specification your contractor can quote against.

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